Frequently Asked Questions

Yes, all our products are made with 100% natural and organic ingredients. We never use synthetic chemicals, artificial preservatives, or hidden additives. Every ingredient is carefully selected to ensure purity and effectiveness.

We typically process and ship orders within 1-2 business days. Delivery usually takes 3-5 business days depending on your location. Orders over ৳1500 qualify for free delivery.

Store products in a cool, dry place away from direct sunlight. Since our products are free from artificial preservatives, proper storage helps maintain their freshness and effectiveness. Keep containers tightly closed when not in use.

Our products are made with gentle, natural ingredients suitable for most skin types, including sensitive skin. However, we recommend doing a patch test before full use, especially if you have known allergies or very sensitive skin.

Your satisfaction is important to us. If you experience any issues with your order, please contact us immediately. We'll work with you to resolve the situation promptly and fairly.

No, we are proud to be cruelty-free. None of our products or ingredients are tested on animals. We believe in ethical practices and compassionate care for all living beings.

If you're trying a product for the first time, we recommend starting with a smaller size. Once you know you love it, larger sizes offer better value. Each product page shows all available sizes with clear pricing.

We want you to be happy with your purchase. If you're not satisfied with a product, please reach out to us within 7 days of receiving your order. We'll do our best to make it right.